​​​​​​​​​Resources to assist schools and their communities to support appropriate student behaviour.

​For students

BeYou—Beyond Blue

BeYou has a range of resources and strategies for your teachers and educators to help you achieve your best possible mental health.

Bullying. No Way!

Bullying. No Way! is a great source of information for students, parents and teachers to learn about bullying, how to recognise it and what to do if you see or experience it.


headspace provides free online and telephone support and counselling for young people aged 12-25 and their families and friends.


Lifeline provides all Australians experiencing a personal crisis with access to 24 hour crisis support and services.

eSafety Commissioner

The eSafety Commissioner (eSafety) is Australia’s national independent regulator for online safety. eSafety provides information and resources for young people to help them stay safe online, including The Lost Summer futuristic video game and The YeS Project social health program.

We the Differents

We the Differents is a resource with high school advice, information, tips, ideas and experiences to help you make the most of your education.

For families

There are a range of resources available to assist parents in supporting their child’s schooling, specifically to support appropriate behaviour, both in the home and school environment:

Spark their Future

Spark their Future is a website for parents and carers to find practical tips, information and support to help disengaging young people to get the most from their education.

Parents can also seek confidential counselling, training, support and information from the following organisations.

Beyond Blue

Phone: 1300 22 4636 (24 hours, 7 days a week).

Chat online: between 3pm–12am, 7 days a week via the online chat page.

Email: get a response within 24 hours via the email form.​

​Visit the Beyond Blue website for more information.


Phone: 13 11 14 (24 hours, 7 days a week).
Chat online: between 8pm–4am, 7 days a week via the online chat page.

​Visit the Lifeline website for more information.


Phone: 1300 30 1300 (cost of a local call) 8am–10pm, 7 days a week.

Information: Tip sheets from a range of over 100 topics is available online.


The Yourtown Parentline Cyberbullying support training has been designed for use by all adults including parents, carers and grandparents who are:

  • nervous or fearful of using the internet or new devices
  • anxious about their children using the internet
  • concerned cyberbullying may be impacting their child
  • concerned their child may be engaging in cyberbullying behaviours
  • would like to learn how to identify when cyberbullying may be impacting their family unit
  • would like supportive, practical information around starting uncomfortable conversations.

The training is free and available online for completion on a range of internet enabled devices, including smart phones.

The training program is specifically designed to be a pocket ready resource which can be easily accessed via any smart phone or tablet, with easy navigation and practical, supportive information.

Please visit the Parentline website to access the online training and eResources.

The Mandt System

The Department of Education is working with an international agency, The Mandt System Inc (Mandt), to deliver trauma-informed training in restrictive practices aligned with the restrictive practices procedure. Mandt delivers evidence-based training to reduce and stop the possibilities of injury or conflict and fosters a positive culture of dignity and respect in the classroom. Mandt believes that everyone has an equal right to safety.

Mandt has created a special editon podcast, Stance and Balance, for families of children and staff of the Queensland Department of Education to provide information about the Mandt System and discuss what their beliefs, values and training represents.

Stance and Balance podcasts

For schools

The department has a broad range of professional resources and supports available to all staff to support them in responding and dealing appropriately to student behaviour and ensuring their own, and others, safety while doing so.


OneSchool supports schools to run safe, secure, sustainable and consistent reporting and administrative processes. This includes the timely and accurate reporting and management of student behaviour records.

All Queensland state school students have a secure profile within OneSchool, with individual information being used to ensure the needs of each individual student are being met.

Beginning teacher learning suite

The department’s Beginning teacher learning suite helps preservice, beginning and early-career teachers:

  • navigate the first years of their teaching journey
  • develop their capability, confidence and classroom readiness
  • start collecting the evidence they need to move to full registration with the Queensland College of Teachers (QCT).

New teachers will learn how to effectively manage the classroom and support behaviour, as well as better care for personal wellbeing.

The learning suite aligns to the Australian Professional Standards for Teachers (APST) and explores topics essential to quality teaching and best practice in Queensland state schools.

For more information, including how to register for the Beginning teacher learning suite, email

MyHR Workplace Health and Safety

MyHR Workplace Health and Safety is the department’s health, safety and wellbeing management system for recording and managing incidents, hazards and student first aid records. Recording of incidents is necessary for the department to meet requirements of the Incident Management procedure and its obligations under the Work Health and Safety Act 2011 (Qld).

Principal Wellbeing

Through headspace, the department provides principal coaching and support services for principals, deputy principals and heads of campus (school leaders). The headspace Improving Queensland School Principal Mental Health Program provides confidential support and strategies to deal with stress associated with critical or traumatic events in the school community. Department of Education employees can access this resource by searching ‘Improving Queensland School Principal Mental Health Program’.

Staff wellbeing learning and resources

The Staff Wellbeing Learning and Resources Portal provides information, tools and resources to support the physical, psychological and occupational wellbeing of staff. Department of Education employees can access the portal by searching ‘Staff Wellbeing Learning and Resources Portal’.

Nationally Consistent Collection of Data (NCCD) on school students with disability

There are a range of NCCD professional learning resources available to support schools and educators gain confidence in the NCCD model.

Professional development

Since 2020, the Department of Education has provided online professional development sessions to support staff with student behaviour in Queensland state schools.

Aligned with Queensland state school procedures and the latest research, these interactive sessions are available for Department of Education employees. To access all slide decks, including speaker notes and links to research, please visit our OnePortal site (department employees only) and search for 'School discipline and risk management resources'.

Last updated 20 March 2023