Resources

There are a range of resources available to assist parents in supporting their child’s schooling, specifically to support appropriate behaviour, both in the home and school environment:

• Parent and Community Engagement Framework
• Student Wellbeing Hub
• Raising Children Network
• State School Regional Maps
• State School Regional Offices
• School Enrolment Management Plans
• Complaints, enquiries and feedback
• Online awareness: Information for parents and caregivers
• Social media and the school community​

Spark their Future

Spark their Future is a website for parents and carers to find practical tips, information and support to help disengaging young people to get the most from their education.

Parents can also seek confidential counselling, training, support and information from the following organisations.

Beyond Blue

Phone: 1300 22 4636 (24 hours, 7 days a week).

Chat online: between 3pm–12am, 7 days a week via the online chat page.

Email: get a response within 24 hours via the email form.​

​Visit the Beyond Blue website for more information.

Lifeline

Phone: 13 11 14 (24 hours, 7 days a week).
Chat online: between 8pm–4am, 7 days a week via the online chat page.

​Visit the Lifeline website for more information.

Parentline

Phone: 1300 30 1300 (cost of a local call) 8am–10pm, 7 days a week.

Information: Tip sheets from a range of over 100 topics is available online.

Yourtown

The Yourtown Parentline Cyberbullying support training has been designed for use by all adults including parents, carers and grandparents who are:

• nervous or fearful of using the internet or new devices
• anxious about their children using the internet
• concerned cyberbullying may be impacting their child
• concerned their child may be engaging in cyberbullying behaviours
• would like to learn how to identify when cyberbullying may be impacting their family unit
• would like supportive, practical information around starting uncomfortable conversations.

The training is free and available online for completion on a range of internet enabled devices, including smart phones.

The training program is specifically designed to be a pocket ready resource which can be easily accessed via any smart phone or tablet, with easy navigation and practical, supportive information.

Please visit the Parentline website to access the online training and eResources.

The Mandt System

The Department of Education is working with an international agency, The Mandt System Inc (Mandt), to deliver trauma-informed training in restrictive practices aligned with the restrictive practices procedure. Mandt delivers evidence-based training to reduce and stop the possibilities of injury or conflict and fosters a positive culture of dignity and respect in the classroom. Mandt believes that everyone has an equal right to safety.

Mandt has created a special editon podcast, Stance and Balance, for families of children and staff of the Queensland Department of Education to provide information about the Mandt System and discuss what their beliefs, values and training represents.

Stance and Balance podcasts

• The Mandt System (full version) – transcript​

• The Mandt System (part 1) – transcript

• The Mandt System (part 2) – transcript

• The Mandt System (part 3)​ – transcript​​​
  

The department has a broad range of professional resources and supports available to all staff to support them in responding and dealing appropriately to student behaviour and ensuring their own, and others, safety while doing so.

​OneSchool

OneSchool supports schools to run safe, secure, sustainable and consistent reporting and administrative processes. This includes the timely and accurate reporting and management of student behaviour records.

All Queensland state school students have a secure profile within OneSchool, with individual information being used to ensure the needs of each individual student are being met.

Beginning teacher learning suite

The department’s Beginning teacher learning suite helps preservice, beginning and early-career teachers:

• navigate the first years of their teaching journey
• develop their capability, confidence and classroom readiness
• start collecting the evidence they need to move to full registration with the Queensland College of Teachers (QCT).

New teachers will learn how to effectively manage the classroom and support behaviour, as well as better care for personal wellbeing.

The learning suite aligns to the Australian Professional Standards for Teachers (APST) and explores topics essential to quality teaching and best practice in Queensland state schools.

For more information, including how to register for the Beginning teacher learning suite, email LearningandPD.HUMANRES@qed.qld.gov.au.

MyHR Workplace Health and Safety

MyHR Workplace Health and Safety is the department’s health, safety and wellbeing management system for recording and managing incidents, hazards and student first aid records. Recording of incidents is necessary for the department to meet requirements of the Incident Management procedure and its obligations under the Work Health and Safety Act 2011 (Qld).

Principal Wellbeing

Through headspace, the department provides principal coaching and support services for principals, deputy principals and heads of campus (school leaders). The headspace Improving Queensland School Principal Mental Health Program provides confidential support and strategies to deal with stress associated with critical or traumatic events in the school community. Department of Education employees can access this resource by searching ‘Improving Queensland School Principal Mental Health Program’.

Staff wellbeing learning and resources

The Staff Wellbeing Learning and Resources Portal provides information, tools and resources to support the physical, psychological and occupational wellbeing of staff. Department of Education employees can access the portal by searching ‘Staff Wellbeing Learning and Resources Portal’.

Nationally Consistent Collection of Data (NCCD) on school students with disability

There are a range of NCCD professional learning resources available to support schools and educators gain confidence in the NCCD model.

Professional development

Since 2020, the Department of Education has provided online professional development sessions to support staff with student behaviour in Queensland state schools.

Aligned with Queensland state school procedures and the latest research, these interactive sessions are available for Department of Education employees. To access all slide decks, including speaker notes and links to research, please visit our OnePortal site (department employees only) and search for 'School discipline and risk management resources'.