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Appeals

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​Students and their parents can appeal decisions against 11-20 school day suspensions, charge-related suspensions, exclusions, cancellations of enrolment and refusals to enrol. Students may also authorise someone else to submit an appeal on their behalf.

​SDA type
​Appealable
​When to appeal?
​Appeal process timeframe
​Contact

​Suspension 1–10 days

​No
​N/A
​N/A

​School case manager

​Suspension 11–20 days

​Yes

​Within 5 school days of being notified in writing

​As soon as practicable after receiving submission (usually 40 school days)

​School case manager

​Charge-related suspension

​Yes

​Within 5 school days of being notified in writing

​As soon as practicable after receiving submission (usually 40 school days)

​Regional case manager

​Exclusion

​Yes

​Within 30 school days of being notified in writing

​Within 40 school days of receiving the submission

​Regional case manager

​Exclusion from certain or all schools

​Yes

​Within 30 school days of being notified in writing

​Within 40 school days of receiving the submission

​Regional case manager

​Permanent exclusion from certain or all schools

​Yes

​One written submission to decision maker per calendar year (until 24 years old)

​Within 40 school days of receiving the submission

​Regional case manager

​Cancellation of enrolment

​Yes

​Within 30 school days of being notified in writing

​As soon as practicable after receiving submission (usually 40 school days)

​Regional case manager

​Refusal to enrol

​Yes

​Within 30 school days of being notified in writing

​As soon as practicable after receiving referral (usually 40 school days)

​Regional case manager


There is no right of internal review for 1–10 day suspension decisions under the Education (General Provisions) Act 2006. However, if you feel the Department of Education’s processes for making this decision have not been complied with you may make a complaint in accordance with the Department of Education’s customer complaints process.

The following documents provide information and guidance on making an appeal submission:

If you are dissatisfied with the outcome of your appeal, you can seek an external review, which considers whether the department’s management of your complaint was fair, reasonable and proper. To seek an external review, contact the Queensland Ombudsman or the Queensland Human Rights Commission.

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Last updated 18 March 2020